On my first visit they got me in quickly, but inexplicable had to wait over a half hour when I returned to pick up the glasses.
I will say that I had an eye exam at Pearle Vision and the doctor was very nice.
Great experience in every way!! Their eye doctors are thorough and understanding of patients concerns and respond well to patient questions. Their appointments also run on time and don't usually take long. The sales & support staff is also awesome. They take the time with to explain everything from start to finish including product information, pricing etc. One thing that I particularly like about Pearlevision @ Market Place Mall is that they will explain to you a breakdown of charges and do everything in their power to make your out of pocket cost as cheap as possible whether or not you have vision insurance. They also offer a $35.00 -no deductible, no questions asked- replacement plan for eyeglasses and lenses. They have made me a repeat customer for as long as they keep up the great service!
MOST UNPROFESSIONAL PLACE EVER.....
I would recommend they start greeting people who walk into their store..
Their selection is pretty small.
I'm surprised they are able to stay in business. Every time I walk into the store I get ignored. Last time I walked in, stood by the desk for about 5 minutes, and when no one even said as much as, "I'll be with you in a minute", I walked right out. I called recently, and although they are open, no one answered. It is like they don't need customers...
Went there to get a new pair of glasses after 5 years. Really liked the staff and the optometrist took the time to answer all of my questions. Was very pleased.
Pearle Vision is a US Health facility based in Champaign, Illinois. Pearle Vision is located at 2000 N Neil St Ste 12, Champaign, IL 61820, USA.
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