I absolutely love these guys! They are a wonderful company to work with and I highly suggest them!
I would give Ramshaw minus five stars if the system would allow me to do so given the fact that they are very prompt on our rent payment and other charges but super slow to respond to tenants' requests. For example, I already reported twice about the peeping smoke detector in my bedroom. It appears on the system that the maintenance requests are received. But no one shew up though I asked them to fix it right away because the sound triggered my migraine. Not to mention that they moved our parking spaces to another block away without letting us knew in advance..
Update: My window has been fixed and replaced, I have also been reimbursed for the extra heating expenses. I still have had no other issues with Ramshaw and I am happy that they corrected their mistake.
This is how they treated one of their own, who was hired to MAKE them money. Imagine how they treat their tenants and customers, who are just another dollar in their bank account. This company lacks any moral compass, values, or ethics. They will run over anyone and everyone just to make a buck. I am embarrassed to have worked for them, and encourage everyone to stay as far away as you possibly can.
Be ware - These people say one thing and do another - Having good credit and being a decent person paying your bills on time and keeping a tidy house means nothing to them - They treat you like your scum.
Less than six months after hiring me, the company chose to eliminate my position very suddenly. I was verbally promised two weeks pay as severance and trusting that this family-run business was led by decent human beings, I did not request to receive this promise in writing. After I was laid off, I put my personal feelings aside and tried to do what was best financially for the company. The day following my termination I sat and organized all billing for my department and delivered it to the home of the accountant, as well as cancelled all recurring charges to the company credit card that were originated from my role. When I did not receive any of the promised severance within the next two weeks, I contacted the company who told me they had “elected not to do this,” and that “it wasn’t in writing so [they’re] not going to do it.” I had to consistently pursue them to compensate me for wages they legally owed me. It took them “careful review” to “feel” they had to abide by Illinois State Law.
I have been living with Ramshaw apartments since Aug 2017. I have been living with a cracked window since I moved in and I have reported multiple maintenance requests. I only heard back once for the statues of my cracked window with them stating "It will be fixed before it gets cold out." Today it is snowing and I have had my heat on for over 15 days. This problem is not only costing me money in my heating expenses but I also live on the first floor so this is a major security issues as well. They have yet to contact me on when it will get fixed, if ever. besides this issues I have had no other problems with Ramshaw.
I was hired by Ramshaw Real Estate during the Summer of 2016. I had read and heard all of the horrible feedback surrounding this company, but I was eager to dive in and, as a marketer, I hoped to improve its reputation.
Ramshaw Real Estate is a US Real Estate Agency based in Champaign, Illinois. Ramshaw Real Estate is located at 505 W University Ave, Champaign, IL 61820, USA.
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