I went here because the reviews raved about customer service and fair prices and it was completely accurate. I thought I just had one brake down, but turns out it was all 4 that needed to be replaced. They gave me a great price and got it turned around in a day with fantastic customer service. Will definitely go back if I need anytning further with my vechicle. Thanks!
All repairs were done on time as promised and both DJ and his wife were always very friendly and helpful. They also helped me a several times big time when I had to get my car towed. They always found the time to check what's wrong (the next day) and make the car running again.
I had a check engine light and I read the code so I knew what had to be done. They diagnosed and fixed in day at a fair price. Takes awhile to get in but excellent service.
I came into this repair shop to get a complete diagnosis of my car since I had not known what was wrong with it. DJ insisted that my front shocks and struts needed to be replaced. I was quoted close to 800$ for the replacement - expensive and quite overpriced. Not even one week into the repair - while driving, my car stopped in the middle of the road. Considering DJ's automotive was the last place I had my car repaired, I had my vehicle towed to his shop. DJ informed me that the clip on my axel had disintegrated and needed to be replaced. I wasn't told or quoted any price on the replacement of this clip over the phone, so when I came to pick up my vehicle, I see a charge of almost 100$ just for a clip that didn't even cost him 10$. Of course I spoke to DJ because I was caught by surprise by the ridiculous amount of money I was being charged for a problem which should've been caught by him when I had first brought in my vehicle for diagnostics. His response: "anything could go wrong with a car with such high mileage" ... is this a joke? What is the purpose of a complete diagnostic of one's vehicle? It's not like the axel clip disintegrated yesterday, and considering he replaced my shocks and struts on my front wheels, he should've even caught the mistake then. Not only did I have to go through the inconvenience of getting my car towed, but I also had to pay an extra amount of money for the towing itself. I drive back and forth to Chicago often and this could've happened to me on the highway, and rather than apologizing for his lack of competency, he proceeded to tell me that any car with high miles can have an issue as such occur? Not to mention that he charged me almost 100$ for a 10$ clip on top of the 800$ worth of services I had already gotten done from him. I came here because I read decent customer reviews on this repair shop, but my experience has led me to believe otherwise and that it could be family members and people that are known to him that are writing these biased reviews. There's already one on Yelp which was written by his former employee. I felt completely ripped off here and will not be returning again.
DJ is an absolute stand up guy. I am very fond of the small shop feel because it makes you feel more important. He has taken great care of my vehicle and I will always go to him before I go to a specialist so I can get his opinion. On any repairs that I've had, he always calls me to let me know whats going on and what options I have. Very good prices and turnaround time for repairs.
Amazing service and great prices! I can't describe how happy and satisfied I was will all the services they did on my old car (Volvo 2002) for almost 4 years. No wonder they were always fully booked 1-2 weeks in advance.
D J S Automotive Services Repair is a US Car Repair based in Champaign, Illinois. D J S Automotive Services Repair is located at 2104 S Neil St, Champaign, IL 61820, USA.
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