The "customer service " that I received from Chuck was deplorable. I went into that store at 7:30 p.m. to have my battery tested. He actually told me that it was "too dark" and "impossible." He complained about the other store sending me to this store, and the fact that he was there alone. When he finally mentioned his manager, he said she was "probably in the bathroom." He was uncouth, unprofessional, rude, and condescending. The manager had absolutely no problem testing my battery and was done in less than 3 minutes, although I had been waiting approx 20 minutes. And even though she said that she would address his behavior, I got the distinct feeling that she could care less. I will never patronize that store.
Very friendly and lots of helpful info for all your automotive needs
Great service, they helped me with everything I needed to change my brakes
This Auto Zone had what I needed, when I needed it. Their staff helped me find the obscure parts I needed very quickly.
Amazing! They tested and replaced my dying car battery in the rain. The lady that helped me was awesome!!
Autozone is a US Car Repair based in Champaign, Illinois. Autozone is located at 311 E University Ave, Champaign, IL 61820, USA.
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