As a first-time customer, I was truly impressed with Mattex's service. I left a message and received a quick response. I explained the problem and was informed about pricing in a plain, easy to understand manner. That same day, the technicians, Vince and Kyle, arrived. They were professional, courteous, and worked in a methodical manner to quickly diagnose a tricky electrical problem where others had failed. They provided a reasonable updated estimate after they determine the source of the problem. They even offered preventative maintenance advice on an unrelated issue. They are a credit to their company. Highly recommend for your electrical needs.
All the folks from Mattex are good at what they do: service, sales, phone support. Very pleased with this company.
Rich was very informative and spent alot of time with us making sure we put in a heat pump that would work for our needs. He told us about duct zoning because we have an old farmhouse where the upstairs bedrooms were too hot to sleep in in the summer. We had a new heat pump and coil and duct zoning installed by Seth and Corey. They were very helpful and professional and took a lot of time making sure I knew how to use the new thermostats and how the zoning worked. They had to do the install the same day our roof was being torn off and they were troopers. The new heat pump and the zoning have made a HUGE difference, and it's so cool and comfortable upstairs now that it's like living in a different house! We are very happy with the results and very happy with Mattex.
I have had Mattex Service Company out a few times and have had nothing but positive experiences with them so far. Office staff as well as technicians I dealt with have all been very courteous, professional, responsive to my needs and requests, accommodating and knowledgeable. I will definitely be calling them again when I need service.
My review maybe a little long, Amazing is one of many words that can describe Mattex Heating, Cooling & Plumbing. I am one of many home owners that was lost when it comes to heating and cooling in my home. Like many others I did my research on do it yourself to looking into professional help. Well looking into home advisor and I received a phone call from Rich with Mattex Heating, Cooling & Plumbing. We setup a free home inspection with the hopes of having someone help me with what would be best for our family. Rich came and did a walk thru with me and was very informative and knowledgeable. He covered every single detail, questions we had. It was amazing to say the least. Rich quoted us with a new furnace and A.C. for my home. We went thru there financing dept needless to say it was very easy. Then we set up a day for installation. Cory, Scott and Nelson came to install our new furnace and A.C. units. From removal of our old equipment to the installation of our new equipment. Was smooth easy. With continued concern and question of what comes next. Cory, Scott and Nelson made it just as easy. They where very informative and knowledgeable. Made me feel right at home knowing I made the right decision. I can go on and on about these guys. Thank you so much Mattex Service. I would recommend these guys to anybody!!!
Mattex Heating Cooling Plumbing is a US Plumber based in Champaign, Illinois. Mattex Heating Cooling Plumbing is located at 402 S Staley Rd, Champaign, IL 61822, USA.
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