They were to come the next day, but I had plans. I was told if I did not let them come the next day he did not know when I would get my floor installed. The installer had a very nasty attitude I guess because he had me in a position where I could not do anything.
I recently had hardwood floor installed from Carpet Weaver's and encountered many problems. The quote was incomplete and I had to pay extra money to complete the job. Person that quoted the job ordered the wrong size wood, so new wood wasn't same size as existing wood. installers left oil stains in my drive way. If you need flooring, this is NOT the place to get it!
Every experience w/ Carpet Weaver/Flooring Depot has been magnificent. Everyone one of their sales people seem extremely knowledgeable and professional.
Not a good experience with the installers and follow-up to the issues caused by the install.
The second installer was better and said he would fix the mess on an area by stairs. Well, when the progressive strip came, the service manager came to repair. It looks like I did it. The service manager must have known it was a mess because he left without telling me he would be leaving.
I had more than one job because floor flooded and MD said remove carpet from bedroom. I wanted to be sure all was the same thus I went back for more bad treatment.
They did not use the progressive strip between the laminate and the tile, making an illegally high step between two surfaces. When I informed them of this, they sent installer to exchange. In addition, there are areas that make a cracking noise when stepped on.
Maybe this is the way single, senior citizens are treated in Champaign. I moved here 5mos ago
The salesman told me there was no one above him to complain to, the Blooming store gave managers name. NEVER USE THIS COMPANY F0R ANYTHING. They juggle numbers around. When I compare the different jobs (had flood) they tried to make me think I was getting a deal. They increase tear out, locking, base R/R & show u decrease in labor. What more can I say. (similar to car salesman)
It was really nice to speak with a knowledgeable salesperson. Not someone who was working in Hardware yesterday and probably Outdoor Living tomorrow. We love our new floor!
They covered up a floor vent and I had to tell them about it....
They arrived 2 hrs later than scheduled and said they had to leave at 3pm.
I had a very bad experience with the installers of my laminate.
Carpet Weaver S is a US General Contractor based in Champaign, Illinois. Carpet Weaver S is located at 616 W Marketview Dr, Champaign, IL 61820, USA.
Please contact with Carpet Weaver S using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Carpet Weaver S opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find General Contractor in Champaign