Most knowledgeable AT&T store in town. These people know their stuff!! Awesome customer service!! Will definitely return!!
Terrible experience, I was switching from Verizon to at and t and was told I could keep my number. He then messed up my number and changed one digit. Didn't realize it until I got home. Went back it was a big mess and long story short I couldn't use my same number so he let me just keep the "messed" up number as my new one. Next couple of days I started to use the phone and it wouldn't work. Called customer service and they said "um this number they gave you isn't even an at and t number. It's a different company number" no wonder it wasn't working and this guy at the store didn't know this!!! Then he tried to switch over my info and just used Bluetooth to push it over. Well needless to say it didnt even get all of it switched over and thru it all in random places. If I go back I will not be talking to this guy. I will see someone else! Such a waste of my money
Had to get in and out figured I could at least talk to someone about what I needed. Was in the store 20 minutes and wasn't even greeted. Three employees total in the store, me and two other customers. It was apparently taking two employees to answer one customer's questions while I walked around picking up phones (non working models) that were set out as display trying to look like I needed help. After 20 minutes I left. Only looks I got were through the window as I walked to my car. I was having trouble deciding to buy a galaxy s8 from att for get a pixel 2 xl from Google. Well that decision is a lot easier now.
Isaac Taylor, the store Manager of the store was extremely helpful and friendly while we visited the store. thank you for your concern and understanding how we felt the first time.
I was prepared to buy a new iphone, the manager (he said)asked me what i needed, didn't listen when I started to answer so I repeated, he told me I couldn't have gotten my old phone when I said I did, and continued to be rude in numerous other ways. This staff person needs work on his people skills. My advise- Go to Prospect store, Ryan was extremely helpful and friendly. By the way they verified when I got my old phone and I was correct.
At T is a US Electronics Store based in Champaign, Illinois. At T is located at 2033 S Neil St, Champaign, IL 61820, USA.
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