While the exam itself was good, the extras that they tack on to your bill are inflated making insurance almost pointless. If you're not careful you could pay hundreds! The range of frames available are very limited compared to other places.
They charged my insurance $124 then said my copay was another $40. I skeptically paid them and checked my insurance later. My insurance does cover an eye exam with no copay. I later heard a person come in and ask for an estimate for an eye exam. The lady said she had no insurance. They told her that the exam would be $59. (Why was my insurance company charged $124?) Not only that but they were trying to make me pay $330 for glasses when I knew my insirance covers $250. The optician that was supposed to help me his name was Matt. Stay far away from him. I will never be returning, which is sad because I was a longtime customer.
The glasses are crappy. My glasses keep bending and paint came off. They want to charge you $100 for frames that are made with cheap materials. There selections is vary small. Go some where else save your time and money.
If I could I wouldn't give a star at all. Horrible service for my whole family. They are very unprofessional and rude. They discriminate against people who get state covered vision insurance. My mother and son both receive this type of insurance (because like people who receive that type of insurance, actually need it). My son's insurance covers replacement glasses and I reported that he needed a new pair and they NEVER replaced them. Every time I called they would push the order date back. My son went without glasses for 4 months. My mother recently went in to get her glasses and a lady yelled at her in the store in front of customers because of the type of insurance she had. I will NEVER go back!!
Best Eye Exam Ever!
Bard Optical is a US Doctor based in Champaign, Illinois. Bard Optical is located at 907 W Marketview Dr #15, Champaign, IL 61822, USA.
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