As in most olive garden restaurants, the food here is great. Service excellent and always attentive, the kitchen works with special requests and the wine and liquor selection is fantastic. Always worth the money, very short wait times if there is a wait it's short. Would recommend to anyone.
Not impressed with the service AT all.
I mean, it's Olive Garden. Pretty standard. We've been loving the Green Apple Sangria pitchers. I was very satisfied with my meal, but my husband and friend were definitely underwhelmed by theirs. It's all about what you order. I also feel like the breadsticks used to be better.
Supposed to be high end eating but every time I go here they always sit everyone in one spot in the restaurant with everyone else. Cannot go here to eat in peace. Food is also over priced for what you get. Trashy quality.
To be fair, the server who was finally assigned to our table fell over herself trying to make up for the initial snafu. But this is far from the first time that the service was disappointing. The food wasn't nearly good enough to be worth that wait.
My chicken Alfredo looked like it came out of a country market box. Chicken was way too grilled but to the point I didn’t even ask for something else. I could easily tell there was no time put into it as even some of the noodles were still hard. Very bad experience to come home and eat there with my family. Customer service was great though!! Cooks need some work
Five minutes later, the manager came over because the kitchen had alerted her to our kiosk placed order; there was no server connected to the order, and they didn't quite know what to do with that. The front desk person evidently hadn't gotten to the manager. The manager was pleasant, but spent more time apologizing than was necessary, and thus delayed getting our beverages even longer. Finally, she allowed us to ask for water, coffee, and iced tea. Seven minutes later, a wait person arrived with our water.
We arrived a bit early for the dinner hour, but folks were happily eating. We waited about ten minutes or so to be seated, which wasn't bad. Alas, our server was nowhere to be seen. No one stopped by our table, though two servers were in our area, serving food, chatting up the diners, and acting as though we were not there. It was a moderately hot day, but no one brought water. We decided to take matters into our own hands, and used the table kiosk to order appetizers. Unfortunately, the kiosk doesn't allow you to order the less expensive beverages -- like water, or coffee that isn't a $4.00 cappuccino, or iced tea. So, we used the kiosk's Call Server feature to attempt to summon our server.
After fifteen minutes, I walked back up to the front desk to complain that we hadn't been greeted since we were seated, despite two servers coming into the area and using the "call server" feature on the on-table kiosk.
Olive Garden Italian Restaurant is a US Meal Takeaway based in Champaign, Illinois. Olive Garden Italian Restaurant is located at 30 E Anthony Dr, Champaign, IL 61820, USA.
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