Had to return an item but they have great customer service! Thanks again!
Purchased a generator, very helpful sales person. Great price
Awful experience with appliances. We ordered a washer and dryer a month before moving to Champaign. When we moved here, they didn't have our appliances. They did not call to let us know that. And could not tell us when the products would be available. An awful experience. We cancelled our order and the staff didn't seem to care to lose our business. We went to a local store afterwards- what a difference!
Their installation service is awful. We had 2 different orders. The first, they said they would have installed in 2 wks, it took them 8 and then they installed the wrong carpet. They promised someone would contact us about the problem, but never did. We cancelled the second order because we tried to confirm the carpet in store before install and the person working had no clue what he was doing. After 45 min he admitted he honestly didn't know how to do it so we went to the customer service desk where the one lady ignored us and the other rudely told us to come back when Joe was working, no one else in store. I would not recommend them for any products that require installation.
They had everything we needed and the employee who helped us was able to tell us exactly where the item we needed was. I wish the selection of gardening gloves was a little larger though, especially women's gloves.
Lowe S Home Improvement is a US Hardware Store based in Champaign, Illinois. Lowe S Home Improvement is located at 1904 N Prospect Ave, Champaign, IL 61822, USA.
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