I have driven truck for a long time now and 99.9% of the truck stops i stay at are courteous and professional. How ever this is now the worst truck stop I have yet been to. I was rudely awakened in the middle of the night and threatened to leave. Along with 7 other parked truckers who were safely parked, and not obstructing others. Nor where they parked in spots that were marked NO PARKING. I'm not sure what this lady had been through in her life to cause her to act in such a rude manner with a male thug counterpart but it seems obvious that it was their nightly procedure to harass sleeping truckers. This truck stop is not in the service industry, rather they are in the harassment business. If you are the owner of this business you either have a bad apple on your hands or you also take part in abusing your customers? It will definitely be one truck stop I will never visit again.
We must've been doing Elizabeth, the co-manager, a serious disservice by coming here. Apparently, everyone else here feels the same way. If you can't make it to the next station, don't expect to be welcomed. If you can, go the extra mile. You'll be glad you did. This place is a wreck.
Good for parking but no laundry. Also prepare to be treated rudely. Every time I come here And try to grab a shower or get a scale ticket the attendants attitude changes. I've never just gotten into a shower, I'm always made to wait, all while looking at open showers. Usually I'm told it will be a very long time before one will be available. Again all the doors open , these people are just lazy, attempting to dissuade me ! Tonight was an extra level of rude. I showed up to grab a shower and was told it would be past 10pm before I could get in. After waiting 20 minutes she told me and my parter that one of us wasn't getting a shower at all tonight because they weren't allowed to clean them. So I let my student shower and went back to the truck. Apparently I'll be able to shower sometime after 6am. Maybe. At least these people could try to be friendly or at least not rude to us drivers. The last time I was here the lady closed her register right in front of me and then moved to another one and waited on folks getting gas that came in way after me. This truck stop has some fundamental flaws to say the least!
Very unprofessional staff, no showers available due too their refusal to clean them. I was told I could clean it myself or wait 14 hours for the next shift to come in.
The truck stop itself is ok and the folks in the McDonald's were friendly. But the Road Ranger cashier had such a bad attitude that I'll never buy fuel or stop again at this location.
Road Ranger is a US Gas Station based in Champaign, Illinois. Road Ranger is located at 4910 Market St, Champaign, IL 61821, USA.
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