we all make mistakes, i understand that, cause i make mistakes too but when i do i try to make up for my mistake. i sent my best friend Chewy there because my vet office had a wonderful urn package with them, (which it is), but when i got his remains back, my paper work did not match my tag inside my urn (that was wrapped around his ashes) =( so i have to wonder do i really have my dog. so i called them and they said sorry and reassured me that i do have him, but refused to make me a new tag with the right # on it. all i want is a tag with the right # and where he was cremated at but was told NO.
Thank you for handling our 14 year cat Princess with such kindness and caring. She passed away late in the day and we were able to get her right in and have some time to say our goodbyes. Wonderful service.
Paws Remember is a US Cemetery based in Champaign, Illinois. Paws Remember is located at 1901 W Springer Dr, Champaign, IL 61821, USA.
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